Homii stores almost all of your personal data on your device. The fastest and most complete way to delete it is from inside the app. If you have linked a Google or Facebook account, server-side records also exist for your Hearts balance and subscription — the in-app account-deletion flow handles those too. This page explains every option.
Wipes chat history, memory, mood journal, custom characters, and settings stored on this device.
XÓA (or DELETE) to confirm✓ Removes every piece of personal data Homii stored on your device.
⚠ If you have a linked Google/Facebook account, server-side records (Hearts balance, subscription, account email) are not removed by this option — use Option 2 below.
Use this if you have signed in with Google or Facebook and want to permanently delete your server-side account record.
✓ Removes your account UID, linked email, OAuth provider link, full Hearts ledger, and any server-side metadata associated with the account.
⚠ Subscription billing records held by Google Play and RevenueCat remain for legal/tax compliance — we cannot delete them.
Uninstalling Homii removes the app’s private storage. On Android:
✓ Android removes the app’s private storage, including chat history, memory, and diagnostic logs.
⚠ If you had a Google/Facebook account linked, server-side records survive. Use Option 2 first if you also want to delete those.
If you can’t access the app (lost phone, no longer have the linked account, accessibility reason), email us with the word “Delete” in the subject:
Please include, if you know it:
We respond within 30 days and delete all server-side metadata associated with the request.
| Data | Where it lives | Deleted by… |
|---|---|---|
| Chat history, memory, mood journal, custom characters, generated images | Your device | Option 1 (in-app wipe) OR Option 3 (uninstall) |
| App settings, theme, language, voice picks | Your device | Option 1 OR Option 3 |
| Diagnostic log files | Your device (private storage) | Option 1 OR Option 3 (auto-rotate keeps max ~5 MB) |
| Linked account record (account UID, email, provider link) | Our proxy (api.homii.chat) | Option 2 (in-app account delete) OR Option 4 (email) |
| Hearts balance and full transaction ledger | Our proxy | Option 2 OR Option 4 |
| Quota counters, anonymous customer ID, request timestamps | Our proxy | Auto-purged after 30 days OR Option 2/4 |
| Bug reports you submitted | Our proxy SQLite DB | Email request — identify by submission timestamp |
| Subscription record (if subscribed) | RevenueCat + Google Play | Cancel in Google Play → Subscriptions; RevenueCat keeps billing record 2 years (legal) |
| Firebase Analytics events (non-PII) | Google Firebase | Auto-purged after 14 months |
| Crashlytics reports | Google Firebase | Auto-purged after 90 days |
| Cloudflare edge logs | Cloudflare | Auto-purged after 7 days |
Deleting your data does not automatically cancel your Companion+ or Companion+ Premium subscription. To cancel, go to Google Play → Subscriptions, select Homii, and tap Cancel subscription. Paid access remains until the end of your current billing period.
Hearts already spent on AI features (chat, voice, image generation) are not refundable. Hearts not yet spent are tied to your account and will be deleted along with the account record (Option 2 or Option 4). Deleting your data does not entitle you to a refund of pack purchases under Google Play’s policy on consumable in-app purchases.
Contact: contact@homii.chat